Welcome to The IT Servicedesk

The IT Service Desk is the first point of contact for volunteers and the Public, with IT related queries, problems and requests in regard to the services provided by our IT Services Directorate. 

A call will be logged, on the, against your email account, so please have this available when contacting the IT Service Desk. You will be supplied with a call reference number and this should be quoted if requesting a call update

To help us help you, please make sure you supply all relevant information, such as contact details, device name/operating system/browser, description of the issue, and screenshots of error messages received. This will aid us in accurately logging a ticket for you.

If you have logged a call previously for a similar issue, you are seeking an update to a current call, or you wish to cancel a call, please login to your account, or use the Check Ticket Status link at the top of this page.