Frequently Asked Question

How to Change my CC4 Password
Last Updated 8 months ago

Please Note: Passwords on Shared Accounts, such as the On Air User Account, can only be changed by the IT Servicedesk. 

Via My Connect 

  • Click the User Icon in the System Tray
  • Click Change Password
  • Type your old password in the field provided
  • Type your new password in the 1st field 
  • Type your new password in the 2nd field 
  • Click Change Password

Via Windows Security

  • Hold CTRL, ALT and DEL together
  • Click Change Password
  • Type your old password in the field provided
  • Type your new password in the 1st field
  • Type your new password in the 2nd field
  • Click Change Password

Please log a ticket, if you are experiencing issues changing a password. 

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